Assertiveness: Why’s Everybody Always Pickin’ on Me? #assertivenesstraining #careercoaching #communicatewithimpact #communicationskills #coursesinlondon #impactfactory #leadershipdevelopment Published on 14 August 2015 at 10:31 am

Customer Service Bullying Rises During Lockdown #bullying #complaining #customerservice #cyberbullying #hostilecustomers Published on 15 March 2021 at 9:22 am

Performance Management – Who Are You Talking To? #coursesinlondon #facilitationandbettermeetings #linemanagement #performancemanagement Published on 8 September 2017 at 12:14 pm