In 2007 Tower Hamlets was accredited as an ILM (Institute of Leadership and Management) Centre able to offer a comprehensive range of management qualification programmes to its staff.
ILM qualifications in First Line Management comprise the Award, Certificate and Diploma qualifications.
Tower Hamlet's managers and aspiring managers can begin their skills development with an Award Qualification where participants attend an in-depth nine-day programme run over six months.
The Award qualification aims to give practising or potential first line managers the foundation for their formal development in this role.
The qualification does this by developing basic management skills and assessing candidates in gaining the basic knowledge required at this level
Programme content includes Study Skills, Communication, Problem Solving and Decision Making, Leadership, Managing Performance, and Coaching and Training the Team.
Katherine Grice of Impact Factory is working on this intensive introduction to first-line management and they and the candidates are currently mid-way through the first ever Award qualification programme.
Thus far the feedback has been excellent:
"The trainers are amazing and every session so far has been exciting and interesting. I can't wait for the next one tomorrow!"
Isabelle Colombeau, Equalities and Diversity Coordinator
And we were very impressed with the commitment and enthusiasm shown by all delegates to this challenging development in their careers.
*Want to put members of your staff through the Award or Certificate Qualification in First line Management with Impact Factory?
London Borough of Tower Hamlets, who are an accredited ILM Centre, are happy to have candidates from other boroughs register through them so there is no need to become an ILM Centre yourself, and Impact factory can deliver the programmes for your staff at your premises or at ours.
If you are interested, you can email Sarah Ricketts at Tower Hamlets.
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To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible, all our Open Courses are evaluated and accredited.
This accredited course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.
Read about Trainer Accreditation 
