Communication Skills Training The single most important skill you have to have in business is to be able to communicate effectively with colleagues and customers. From making sure you're understood to delivering difficult messages to handling conflict, just about everyone could do with polishing their skills to become more effective communicators.
Quicker Better Meetings Training Avoid Death by Meeting by learning easy-to-achieve facilitation skills. Cut through time wasting, distractions and hidden agendas with a whole range of techniques to make the full range of meetings more productive.
Influencing Skills Training Get your own way with panache and style without hurting or upsetting anyone. Learn subtle techniques to smooth your path and discover how to create a group of champions who want to give their support instead of being coerced into it.
Business Relationship Management Relationship building is all about the fact that it's 'you they buy' at a gut level. Clearly, they are interested in what your company has to offer or you wouldn't be having meetings with them in the first place, but for the duration of those meetings, you are the company.
Writing Skills Training If you are in business you need to be able to write. From emails through to PR copy you need to be able to express yourself in words that can inspire, motivate and inform everyone associated with your business.
Interview Skills Training Getting the job you want is a key career and potentially life-changing time. Having some solid interview techniques and skills can make all the difference between you getting what you want or you being disappointed because once again, the interview didn't go as well as you wanted it to.
Telephone Technique Training A Telephone Techniques programme that will enable you to use the phone in an effective way. You will learn how to create the impression you want by working on a variety of telephone situations and you will gain an increased awareness about how to make the telephone a useful tool rather than a limiting one.