The Vital Skill of Empathy

Is Empathy a Skill?

For empathy read:

Getting on with people by seeing it from another point of view.

A less stressful life.

Fewer arguments and more agreement.

Moving forward by not getting stuck in the middle.

We could all use and make use of a little more empathy in our business and personal dealings.

It's the oil that stops relationships from seizing up and smoothes the way to getting things understood, done, moved along.

How Do You Achieve Empathy?

So how do you achieve empathy without it appearing gushy, slushy and sycophantic?

Here are a few pointers.

Some of it's down to enhancing your listening skills by realising the effect that different styles of listening send out different signals.

We can help you see that the listener in a conversation has just as much power to shape the communication as the speaker, probably more.

Empathy and Body Language

It's an old soft skills chestnut, but body language is key to how we transmit and receive information between people.

Did you know that only about 10% of communication is down to the actual words we use?

So what the other 90% taken up with?

Ah, that's a whole other question.

Empathy Training

Impact Factory Programmes

Open Management Skills Courses

Tailored Management Training

and personalised

One-to-One Management Coaching

for anyone who wants to improve their

Empathy Skills